FullDatasets
Book 2014
Crash course in dealing with difficult library customers
- Language
- English
- Published
- 2014
- Library users
- Public services (Libraries)
- Libraries
- Public relations
- Security measures
- Conflict management
- Libraries, united states
- Libraries, public relations
"Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations"--
