Cover of The Innovator's Dilemma

Book 2013

The Innovator's Dilemma

Clayton M. Christensen

4.017 339 readers shelved it

Publisher: Harvard Business Review Press
Published: 2013

Industrial management
Disruptive technologies
Success in business
Customer services
innovation
Service à la clientèle
Succès dans les affaires
Creative ability in business

WHEN I BEGAN my search for an answer to the puzzle of why the best firms can fail, a friend offered some sage advice.