Book 2012
Uplifting Service
6 readers
- Publisher
- Wiley & Sons, Incorporated, John
- Language
- English
- Published
- 2012
- Customer services
- Interpersonal relations
- Customer relations
- Consumer satisfaction
- Industries
- Service
- BUSINESS & ECONOMICS
Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.