Book 2016

The endangered customer

4 readers

Publisher: The Center for Client Retention
Language: English
Published: 2016

Selling
Success in business
Customer relations
Vente
Succès dans les affaires

"Shapiro presents a proven strategy to create loyalty in the age of the empowered consumer. He shows why a "people first" approach is more important than ever and offers a road map any business can follow to deliver a welcoming and personalized customer experience at every touch point."--Jacket flap.