Helping patrons find their roots

Commercials for genealogy websites make it look as if a person enters a name and a plethora of information unfolds without effort. Genealogy librarianship involves knowing your subject, good research skills, and uncovering networking opportunities. Which is more important in a genealogy room: staff with excellent library skills, or staff with knowledge in genealogy, but needing training in library procedures? Schultz provides a handbook that can be used for both training and management.