The Change Masters

IN MY TRAVELS around corporate America, in settings as distant geographically and culturally as a Los Angeles bank's high-rise headquarters, a snow-bordered Minneapolis electronics factory, a dingy Detroit engine plant, a Seattle instrumentation lab sitting among fishing boats, and a New York garment district sportswear showroom, I have been struck by an even-louder echo of the same question: how to stimulate more innovation, enterprise, and initiative from their people.