Book 2007

Service Design, Itil, Version 3 (Itil)

3 readers

Publisher: Stationery Office
Language: English
Published: 2007

Computer industry
Customer services
Management
Technologie de l'information
Service à la clientèle
Gestion de la qualité
Réseaux informatiques
Organisation de l'entreprise

In order to meet the current and future business requirements, this book provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.