FullDatasets
Book 2011
Practically radical
5.01 1 readers shelved it
- Publisher
- William Morrow
- Language
- English
- Published
- 2011
- Organizational change
- Leadership
Draws on inspiration from such companies as Lexus and Zappos to explain how looking at things from an outsider's view, caring and empathizing, and engaging customers can lead to radical, positive changes in an organization.
